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Speech, Seminar & Workshop Topics
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Change: Are You
Surviving? Or Thriving?
The world rewards
those who catch on to what’s happening; those who invest energy in
finding and seizing the opportunities brought by change. Click Here for Printable Brochure
Customer Service According to the Merriam-Webster dictionary a customer is a regular or frequent buyer. According to Welchlin, a customer is your best friend! Our customers and how we serve them is not only our lifeline but the bottom line.
Research shows that
we never hear from 96% of the people that are unhappy with us, our
organization, or our service. Do you really know how you’re doing?
Learn world-class strategies that work. Turn that one-time customer into a lifetime customer! Click Here for Printable Brochure
Handling Difficult
People
It is estimated the
20 –21% of our population can be classified as difficult people. No
matter where you go there will be at least one to deal with. Difficult
people look for your buttons. They don’t push your buttons; they punch
them! Identify the “nasty people” and learn how to stop being hurt by them without becoming one of them! Click Here for Printable Brochure Communications across the Generations at Work: Traditionals, Boomers, Xers, and the Millennials With four different generations at converging upon the workplace, everyone needs to be equipped with the practical strategies to deal with all the differences. If you’re a 28 year old manager in the service industry; how do you establish credibility with a man old enough to be your grandpa? If you have just taken your first management position; how do you suddenly start effectively supervising your buddies? If Baby Boomers have most of the good jobs in your organization; how do you keep your young people around? If you’re significantly younger than everyone else on the engineering team; how do you get them to listen? This seminar sorts through the stereotypes and delineates the strengths and weaknesses of Traditionals, Boomers, Xers, and Millennials. Click Here for Printable Brochure
Communication
Between Men & Women Men and women often misunderstand each other. Though we don't plan or expect to make life difficult for each other, we often mistake the ideas and feelings of a person of the other sex.
We can understand
and improve communication between men and women. Understand male and female realities, the new male-female relationship, and provide gender-responsible leadership! Click Here for Printable Brochure
Building Effective
Work Relationships Relationships are not a luxury. They are a necessity. Having a high degree of technical skills in not enough to ensure a successful career. A person must also possess a high degree of interpersonal communication competence.
Learn: Click Here for Printable Brochure
Effective
Interviewing: An interview is designed to achieve a predetermined goal; both the interviewer and interviewee must plan for it. This presentation assists in hiring the right person and not the wrong person.
Learn: You don’t pay the price for hiring the best employees; you pay the price for hiring the bad ones! Click Here for Printable Brochure
Leadership: It’s
not just Positional; It’s Personal Position power is the extent to which leaders have rewards, punishments, and sanctions. Position power comes from the organization. Personal power is the extent to which you can gain the confidence and trust of those people that you’re attempting to influence. It’s the cohesiveness or commitment between leaders and followers.
Learn: The new leaders are communicators and build and sustain both positional and personal power! Click Here for Printable Brochure
Listening: The
Business of Communicating
The ability to be an effective listener is too often taken for granted. Listening requires paying attention, interpreting, and remembering. A survey of personnel directors found: effective listening was ranked highest among the skills defined as most important for employees. Listening is a skill that can be learned.
Learn: Click Here for Printable Brochure
Managerial
Communication: Hundreds of studies have sought to identify what it is that differentiates effective managers from ineffective ones. All studies generally conclude that the effective manager must be competent in these four skills: conceptual skills, human skills, technical skills, and political skills.
Learn: A career can and should be managed. Learn smart moves for people in charge! Click Here for Printable Brochure
Meetings: Meeting
for Results It’s been calculated that 11 million meetings take place every day in the United States, and not all them at your organization.
Meetings are
effective tools for decision-making, introducing and supporting change,
and developing a spirit of teamwork. However, meeting usually take more
time than necessary and are much less productive than they should be. Are you suffering death by meeting? It’s up to you to make meetings more productive! Click Here for Printable Brochure
“KNOCK – OUT”
Negotiation Skills Negotiation skills dictate your level of professionalism.
Acquiring
negotiation skills strengthen your confidence and increase the
likelihood that you will walk away from the bargaining session with
satisfying outcomes. When opportunities arise, don’t hesitate, begin to negotiate! Click Here for Printable Brochure
Persuading and Influencing Others: Most people would rather not get up in front of a group and give a presentation. I do it because they pay me. The ability to speak confidently and competently is essential to long term success of our careers and personal lives.
Learn: Everyone will be called upon in their lives to get up in front of a group to state their opinions, present a report, or give a speech.
Let’s make sure it’s a great one!
Problem-Solving and
Decision-Making Effective problem-solving and decision-making is both an art and a science. Making the wrong decision can be worse than making no decisions at all. You can go through essential stages and arrive astound decisions that increase your chances of attaining your major objectives.
Learn: Understand and balance confidence and make better decisions. Click Here for Printable Brochure
Self-Esteem:
“Intra”personal Communication Internal messages or conversations create our self-concepts. Self-concept is what you believe about yourself. It is your own impression, attitude and description regarding yourself.
These messages may
led to positive feelings and abilities, or may become negative and
damage self-worth. Our ability to communicate internally is shown in
terms of how it affects our ability to communicate well with the rest of
the world. You can unlock your potential for success if you can first develop and expand your “intra”personal communication skills. What do you think? Click Here for Printable Brochure
STP – Stress, Time,
and Procrastination Management Nearly half of the nation’s workers say job stress is destroying their mental and physical health and eroding their productivity.
Balance the
quickness, quantity, and quality of your life. Are you managing the overload? Click Here for Printable Brochure
Team Member
Effectiveness: Team Building Having to work with others is a fact of life. Working well together is a necessity.
Working together in
a group is a difficult and complicated communication task. Most people
are unaware of the communication dynamics that affect the team and the
team’s effort. I don’t like working on teams, but I have to. Maybe you feel the same way. So I decided, if I have to work on teams; I could just as well be good at it. How about you? Click Here for Printable Brochure
Telephone Skills: The way you use the telephone has an impact on how people feel about the quality of service your entire organization provides.
In this seminar, you will
learn: Click Here for Printable Brochure
Time Management:
Achieving Results Time is a unique resource. Day to day, everyone has the same amount. It cannot be accumulated. You can’t turn it on or off. It can’t be replaced.
Learn to improve
your effectiveness and efficiency through better time management and get
more done in less time. Learn time management techniques and regain control of your life! Click Here for Printable Brochure
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