Click “Play” to watch a brief video featuring Kit Welchlin from this presentation:
Relationships are not a luxury. They are a necessity.
Having a high degree of technical skills in not enough to ensure a successful career. A person must also possess a high degree of interpersonal communication competence.
Participants will learn…
- the five laws of communication
- the rules of sensible self-disclosure’
- the methods to develop and maintain trust
- the techniques to effectively express feelings verbally and nonverbally
- the surefire conflict resolution skills and negotiation strategies
Are you looking forward to going to work, or resenting the fact you have to?
“Thanks again for the great training program on Friday. The team really enjoyed the energy and passion around your work. There were lots of compliments after you left. I’ll be sure and pass your name around to some other managers when they’re planning their offsite.”
Don McFarling, Target
