Click “Play” to watch a brief video featuring Kit Welchlin from this presentation:
The ability to be an effective listener is too often taken for granted. Listening requires paying attention, interpreting, and remembering.
A survey of personnel directors found: effective listening was ranked highest among the skills defined as most important for employees.
Listening is a skill that can be learned.
Participants will learn…
- the nine barriers of effective listening
- the six step listening sequence
- the eleven reasons why we don’t listen
- the five ways to listen and respond
- the fourteen characteristics of effective listeners
Don’t get caught saying, “My co-worker says I never listen to them, or something like that.”
“Thank you so much for coming down to Albert Lea to speak with our group. We all really enjoyed it and got a lot out of the information you provided.”
Brenda Donahe, Mrs. Gerry’s
